I have this charger for two weeks and the app crashes as soon as I try to set my car manufacturer.Unable connect to my Wi-Fi.Send 4 emails to customers service but no respond.

Had the charger a few weeks now and am thoroughly delighted with it. Very neat and unobtrusive and does what it’s supposed to. I have had no problems with the app and had no connectivity problems at all. Scheduling has also proved very easy enabling me to take advantage of cheap electricity rates overnight. I have no reservations in recommending this charger and API who have also been excellent.

Recently had a EO mini 2 fitted by API, service was top drawer from start to finish. Electrician talked through my requirements and possibilities before he started to fit. Job is neat and tidy despite the fact he was working in awful weather.

Small problem with the app connecting but API were back the day after to sort and it’s been perfect since.

The EO itself is perfect for my needs. It’s the smallest unit which was important to me whilst also having all the right features. To be honest my carries all the smart features I need so I control it from there but if I needed to I could use the chargers own app too.

Operating without issues for 4 months now. Used to top-up charge on average every other day. No operational issues. Installation is neat and very discrete tucked behind a side gate. Highly recommended.

Nice product. Very neat and small. If you don’t want wires everywhere, it’s ideal. The material is not robust but well made, can scratch easy. Not sure if you can buy the outer case, if it gets scratched.

So had this fitted a few weeks before lockdown, it is discrete and does not look ugly on the outside of the house. The charging capability works very well on my I-Pace, and I have never had any problems with it. Looking at the charge timings and overall charge it seems to charge at a little more than 7.8kw ( consistently 55kw in 7 hours when the battery is low enough – I only charge on economy 7). No handshaking issues (initially had to play with the app, but it was not too onerous). The EV Juicenet app is adequate, though not full featured, but it does the job and seems reliable so far. The only thing I would like to have seen was a cable lock, but as it locks into the I-Pace that is not the end of the world.

IT WORKS FINE FOR MY JAGUAR I PACE

The mini home pro is tiny and discreet. The installer left it set wrong but EO have provided great service to help out and do remote diags. That is all you can ask. It talks to the I-pace at 32A fine and by buying it through Octopus it was fully installed for £545 with the grant. The EO app is simple but does what it needs. Easier to set a charge window on there than the car.

So far the EO Mini has worked very well for us.

In the last six months or so, it has dropped offline a few times overnight for a few hours, but otherwise has been great.

It has provided a steady 7kWh every time I’ve needed it so I’ve not had to try customer service yet!

We’re on a Economy7 style tariff and it’s worked out well for us. My only problem has been that instead of driving 500 miles a week, I’ve been WFH so I’ve not got to use it as much as I want!

For around £500 with the OLEV grant, it’s been great.

Wouldnt recommend. The Juice net app which is used in conjunction with this is useless when trying to schedule to charge over night. I would say that 80% of the time we have woken up and car has not charged, which is no good when we need a full charge to get to work and back that day! Have had to use the schedule charging on the car instead which makes the app pretty much worthless! My partner has an Ohme charger which we have had no issues with. Feel we have wasted our money with the EO charger.

We have installed various charge points over the last few years and we are impressed the most by EO and the quality of their unit, aesthetically pleasing design along with how small the unit is.

Our customers have also picked this unit, when given the choice, over other brands.

Fitted to house front and nice and discreet not like some of the bigger bulkier chargers.

Mini pro home is compact and neat. Mine’s black and isn’t noticed by those who don’t know it’s there. I previously had a tethered charge point which was white, bulky and unsightly.

Fitted when requested, minimal fuss, you plug it in, the car battery charges. A lot of money for a simple bit of kit.